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Factors to Consider When Choosing a Home Care Service Provider

Published August 8, 2022

The CDC reports that there are about 12,000 home care providers in the US. This means you will be spoilt for choice when you start searching for the right home care provider. However, it is essential to remember that home care services are not the same, and most providers will not deliver on their promises. To determine who to hire, here are a few factors you must consider.

Credentials

With how sensitive home care is, you would expect all providers to be certified. This is not the case. There are many providers with no credentials to back their expertise and skills. Lacking relevant credentials means the providers have never been reviewed by a third party. Their claim of being trustworthy is thus unverified. Only choose providers with certifications from reputable bodies like the Department of Social Services. Moreover, considering the team members will be providing the care in your house, confirm that they have undergone extensive background checks and continuing training. This is important for your peace of mind.

Available Services

Before you select a home care service provider, you must understand the types of services they offer. Most home health care providers offer a comprehensive range of services, including skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work, education for caregivers, and assistance with everyday activities. There are also some providers who offer specialty programs such as COPD programs or heart failure programs. You should make sure the agency you choose provides the key services you need.

Reputation

The reputation of a service provider says a lot about the type of experience you should expect. Start by looking online for reviews related to the home care provider on your list. Pay attention not only to the ratings left by a client but also to how a provider responds to stated concerns. Too many negative reviews are a red flag. Focus more on the negative reviews and take note of what previous clients are most bitter about. Talking directly to people who have used your preferred home care provider will also help.


Payment

The reputation of a service provider says a lot about the type of experience you should expect. Start by looking online for reviews related to the home care provider on your list. Pay attention not only to the ratings left by a client but also to how a provider responds to stated concerns. Too many negative reviews are a red flag. Focus more on the negative reviews and take note of what previous clients are most bitter about. Talking directly to people who have used your preferred home care provider will also help. Call us for more information at (720) 909-8180.



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